How about the sample policy?
We provide free samples if enough stock is available. Some products may require a sample fee, which is refunded after an official order is placed. Please note that shipping costs for samples are the responsibility of the customer.
Can you provide customized products?
Yes, we can customize products based on your requests or samples. Please provide detailed information such as design photos, size, material, and quantity. If possible, sending a direct sample allows us to provide the most accurate quote and MOQ.
How is your quality control managed?
We utilize a professional QC team with a high sense of responsibility. We maintain strict control over every stage of production, from raw materials to finished products, ensuring the highest quality standards.
Are there discounts for large orders?
Yes, for large orders and regular customers, we provide VIP discounts and wholesale pricing structures.
What are your manufacturing capabilities?
We are a direct manufacturer with our own facility. Custom designs and logos are welcome; feel free to share your design requirements with us.
What are your standard packaging and delivery methods?
Standard packing: 1pcs necklace per OPP bag with a paper board clip, 10pcs per medium damp-proof bag. Outer packaging uses 3-layer corrugated cardboard boxes with bubble wrap. Measurements: 10cm x 10cm x 10cm. Specific OEM packing requirements can be accommodated upon request.
Cannhost Jewelry
